News

How to fix missing media issues on WhatsApp for Android

Recently, wabetainfo shared an announcement about a critical bug in WhatsApp for Android: some people lost their images, videos, GIFs, voice messages, and stickers after updating to the recent updates:

  • If the user tries to open a media, WhatsApp says it’s not available, but the user can still view it from the phone gallery.
  • If you don’t see your media on WhatsApp, you can follow this guide to get them back:

Now, wabetainfo has shared a solution of missing media on WhatsApp to bring it back just follow these steps:

  • Kill WhatsApp.
  • Open the file manager and go to this path: /user/WhatsApp/media.
  • Move the content of the media folder from the previous path to the new path: /user/Android/Media/com.whatsapp/WhatsApp/Media. Be sure to move the content of the folder, you don’t have to move and override the folder.

Note that this process might take a while, so you can consider to follow this guide overnight if you’ve a large chat history. When it’s done, you can open WhatsApp and you should see your media again.
If you aren’t experiencing this issue, be sure to back up your chat history, so your media are safe. This process might be automatic in a future update, but you can do it now if you don’t want to wait.

(Via)

Advertisement

Huawei Update Social Platform Links – FacebookTwitter & Telegram

Min

Min En specializes in smartphone reviews, EMUI/HarmonyOS coverage, and mobile industry analysis. His in-depth knowledge of Huawei's ecosystem, from flagship devices to emerging technologies, makes him a trusted voice in the tech community.

Recent Posts

Why Your Huawei Phone WiFi Keeps Disconnecting (And How I Fixed It)

Okay, so you're sitting in your favorite café, scrolling through Instagram, and suddenly your WiFi…

1 month ago

Huawei Phone Not Charging? 9 Complete Fixes

Your Huawei phone won't charge. You plug it in, nothing happens. Before you panic or…

1 month ago

How to Unlock Huawei Phone: Key Methods Without Data Loss

Locked out of your Huawei phone? Don't panic. Whether you've forgotten your password, PIN, pattern,…

1 month ago

Huawei Phone Battery Drain Fix: Complete Troubleshooting Guide (2026)

Is your Huawei phone dying in just a few hours? You're not alone. Battery drain…

1 month ago

Huawei Mate 70 Air shows up in a promotional photo

Huawei is getting ready to release a new super-thin phone called the Mate 70 Air.…

6 months ago

Huawei Mate 80 series latest Information

Tipster Digital Chat Station has confirmed that the Chinese tech giant Huawei will release new…

8 months ago