Huawei News
Huawei HiRobot WhatsApp service expanding in 18 other countries
Huawei has its own HiRobot chatbot. HiRobot takes care of the customer from the first minute of an inquiry and asks for basic information for further support. Now, the Huawei HiRobot WhatsApp service is expanding in 18 other countries.
HiRobot is very efficient and effective because the customer request is being pre-qualified in first-level support, and the being passed-on to a human colleague in charge.
Huawei smartphones clients have the choice of reaching the administration team via WhatsApp on the Service Center site or through the HUAWEI support application “Support” – which is preinstalled on all HUAWEI gadgets.
The HUAWEI support team manages all incoming WhatsApp messages with the help of MessengerPeople’s Messenger Communication Platform – a software solution specially developed for professional customer communication via Messenger such as WhatsApp, Facebook Messenger, Apple Business Chat, Telegram, Viber and Notify.
“HUAWEI is setting the best example for developments in messenger marketing,” says Matthias Mehner, Chief Marketing Officer of MessengerPeople.
Also Check: WhatsApp Dark Mode Live, Check how to enable it
According to the official information, the Huawei released the delisting announcement of its Petal Mail App. The full text of the announcement is as follows: [translated]
Thank you for your continued attention and support to the Huawei Petal Mail App. In order to better adapt to the changing needs of product experience, service content and local markets, we have made strategic adjustments to the Huawei Petal Mail App.
The Petal Mail App will officially switch to the Email App on December 31, 2024, and the Petal Mail App will no longer be available for download from the App Store. The Petal Mail App you have installed can be used normally. We apologize for the inconvenience. You can continue to view, send or receive emails in the pre-installed Email App on your Huawei phone or use a computer browser to open the Petal Mail official website ( https://www.petalmail.com ), and your emails and personal data will not be lost.
Huawei released the Mate 70 series of mobile phones, with a starting price of 5,499 yuan. At present, the prices of spare parts for the new Mate 70 series have been announced on Huawei’s official website.
Huawei Mate 70 lineup repair spare parts prices announced
Battery and motherboard
Mate 70
Battery — 199
12GB+256GB — 2499
12GB+512GB — 2899
12GB+1TB — 3599
Mate 70 Pro
Battery — 199
12GB+256GB — 2899
12GB+512GB — 3299
12GB+1TB — 3999
Mate 70 Pro+
Battery — 299
16GB+512GB — 4399
16GB+1TB — 4899
Mate 70 RS
Battery — 299
16GB+512GB — 6499
16GB+1TB — 6999
Camera
Huawei officially announced the new FreeBuds Pro 4 headphones. This is the first TWS headset equipped with HarmonyOS NEXT and will be officially launched at the Huawei Mate Brand Festival on November 26.
As can be seen from the poster, the headset adopts an in-ear design with black and gold color matching, and the overall shape is similar to the previous generation. With the support of the new system, FreeBuds Pro 4 is expected to bring more functional upgrades.
For reference, Huawei FreeBuds Pro 3 was released in September last year with an initial price of 1,499 yuan . It is equipped with the Kirin A2 chip that uses Polar code, supports Star Flash connection core technology and Bluetooth technology, and the new L2HC 3.0 protocol.
