WhatsApp on its official Twitter handle account confirmed that the services are now back after being down for more than six hours. The platforms were hit by outages late on Monday evening after millions of users across the world were unable to use the apps as well as the websites.
We’re now back and running at 100%.
💚 Thank you to everyone around the world today for your patience while our teams worked diligently to restore WhatsApp. We truly appreciate you and continue to be humbled by how much people and organizations rely on our app every day. 💚
— WhatsApp (@WhatsApp) October 5, 2021
Facebook chief Mark Zuckerberg said, “Facebook, Instagram, WhatsApp and Messenger are coming back online now. Sorry for the disruption today — I know how much you rely on our services to stay connected with the people you care about.”
We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.
— Facebook (@Facebook) October 4, 2021
To recall, an outage of this scale for such a long time is rare. The disruption in 2019 left Facebook and its other apps mostly inaccessible across the world for more than 14 hours. As yet there has been no official reason given for the problem. But online network experts speculated it may involve an error with DNS, or the domain name system, for Facebook sites.