Huawei India said I would like to inform you that the EMUI 10 update in Huawei Y9 2019 is not for the Indian variant.
“We will continue to provide regular security updates and necessary update enhancing devices to perform at an optimum level. For more details kindly stay tuned to our official pages,” said Huawei India.
A petition was also filed by thousands of Huawei Y9 2019 users on Change.org, forcing the OEM to push out the updates. Following this, Huawei cleared the air that the device will indeed be served with the EMUI 10 (Android 10) update.
Reason why users not getting EMUI 10 updates?
We would like to inform you that the updates for the device has been stopped due to hardware specifications as the mother board cannot take more updates hence it is a risk for rolling the updates which may harm your device. We appreciate your understanding and patience – Company said.