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Huawei phones crash in HK after system updates

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The number of Huawei users in Hong Kong complained that their phones crashed and froze after the operating system updated on Wednesday.

According to the report by the apple daily, about 30 users rushed to customer service centers of China’s tech giant in Kowloon to ask for help with their handsets. No matter which models they had, they all claimed the handsets did not work, Sing Pao reported.

The outage happened after US President Donald Trump banned Huawei’s equipment from US networks in an effort to protect national security and some software developers, including Google and Microsoft, cut off their business ties with Huawei.



One of those who sought help said her Huawei Mate 10, which she bought in March last year, froze with a black screen for five to six minutes after she turned it on. A white screen later appeared, giving her four options she needed to choose from – “Download latest and restore,” “Factory reset,” “reboot” and “shut down.”

The woman tried three of the options a few times except “original setting,” but had no response. It was understood the operating system had updated automatically the night before.

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Another user said her Huawei Mate 9 stayed in the “recovery mode” when she turned it on, Apple Daily reported. She felt frustrated and angry after Huawei staff told her to reset the phone to the factory settings, which meant all her information stored in the handset would be deleted.



Both users said they would consider buying another brand if the problem could not be fixed. Huawei said the company was investigating the issue.

Francis Fong, the honorary chairman of the Hong Kong Information Technology Federation, said the situation was strange as it involved various handset models. He suspected it might involve security issues in the updated file sent to the Android handset’s users.

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Huawei Smart Screen S5 Pro appears in Huawei Smart Life

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Smart Screen

The Huawei Smart Screen S5 Pro is now spotted on the Huawei Smart Life App and supports binding operations. From the Huawei Smart Life App, we can see that the Smart Screen S5 Pro has three size versions to choose from, but currently we can only enter the binding operation and cannot enter the device details, so we cannot view more information.

Huawei Smart Screen S5 Pro Price

  • Huawei Smart Screen S5 Pro 65 inches 4+128GB 6999 NTD
  • Huawei Smart Screen S5 Pro 75 inches 4+128GB 8999 NTD
  • Huawei Smart Screen S5 Pro 86 inches 4+128GB 11999 NTD

Huawei Smart Screen S5 Pro is expected to be available on the 26th of this month. The company to introduce new products such as;

  • Sound Joy2 Portable Speaker
  • Sound X 4 Speaker
  • Smart Screen S5 Pro
  • Lingxi remote control kit for Smart Screen S3 Pro
  • Huawei Router BE 7
  • Huawei FreeBuds 6i Wireless Earphones

Huawei Smart Screen S5 pro

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Huawei Supplier Carbon Emission Reduction Conference 2024

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Huawei Supplier Carbon

Huawei recently held the 2024 Supplier Carbon Emission Reduction Conference at Huawei’s Bantian Base. More than 1,000 suppliers from around the world participated in the conference in a live + live broadcast format.

Focusing on the conference theme of “Green and Low-Carbon, Win-Win Future”, the guests at the conference benchmarked the industry’s best practices, jointly discussed the paths and methods to achieve green and low-carbon development, and jointly built a green, low-carbon, and sustainable industrial chain.

Peng Bo, director of Huawei Group and president of Global Procurement Certification Management Department, attended the conference and introduced industry development trends, Huawei’s sustainable development concept and carbon emission reduction expectations for partners, and commended suppliers with outstanding carbon emission reduction achievements.

“Huawei will pilot digital energy services first, guide suppliers to reduce carbon emission intensity through green procurement rules, and convey to suppliers the target requirement of reducing economic intensity by 7% year-on-year by signing suppliers’ green carbon reduction targets and behavior commitments.”

Bloomberg said: “Huawei firmly believes that digitalization, intelligence, and low carbonization are the most certain development trends. The integration of industry digitalization and green development will not only bring huge development opportunities to the industry, but also accelerate the arrival of the intelligent world.”

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Huawei Audio Education Promotion Launches

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Huawei Audio Education Promotion Launches

Huawei’s audio education promotion is now open. Users can purchase designated headphone products with relevant certificates and enjoy a discount of up to 300 yuan.

Promotion time

July 1 – July 31.

Event Entrance

Huawei Mall Education Discount, the specific path is as follows:

Huawei Mall → Home → Education Purchase (or “Education Discount”) → Audio

In addition, Huawei’s official flagship store on JD.com has simultaneously launched educational discounts, and the discount prices remain the same as those in Huawei Mall.

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Activity Rules

Covers college students (including but not limited to college students, undergraduates, master and doctoral students) / faculty and staff / college entrance examination candidates / students within two years of graduation

Participating Products

  • Huawei FreeBuds 4E 2024 Edition: Original price 699 yuan, education discount 300 yuan , student price 399 yuan.
  • Huawei FreeBuds SE 2: Original price 199 yuan, education discount 60 yuan , student price 139 yuan.
  • Huawei FreeBuds 5i: original price 599 yuan, education discount 200 yuan , student price 399 yuan.
  • Huawei FreeBuds Pro 3: Original price 1499 yuan, adjusted price 1299 yuan, education discount 100 yuan , student price 1199 yuan.

Huawei Audio Education Promotion Launches

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