Huawei News
Huawei phones crash in HK after system updates
The number of Huawei users in Hong Kong complained that their phones crashed and froze after the operating system updated on Wednesday.
According to the report by the apple daily, about 30 users rushed to customer service centers of China’s tech giant in Kowloon to ask for help with their handsets. No matter which models they had, they all claimed the handsets did not work, Sing Pao reported.
The outage happened after US President Donald Trump banned Huawei’s equipment from US networks in an effort to protect national security and some software developers, including Google and Microsoft, cut off their business ties with Huawei.
One of those who sought help said her Huawei Mate 10, which she bought in March last year, froze with a black screen for five to six minutes after she turned it on. A white screen later appeared, giving her four options she needed to choose from – “Download latest and restore,” “Factory reset,” “reboot” and “shut down.”
The woman tried three of the options a few times except “original setting,” but had no response. It was understood the operating system had updated automatically the night before.
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Another user said her Huawei Mate 9 stayed in the “recovery mode” when she turned it on, Apple Daily reported. She felt frustrated and angry after Huawei staff told her to reset the phone to the factory settings, which meant all her information stored in the handset would be deleted.
Both users said they would consider buying another brand if the problem could not be fixed. Huawei said the company was investigating the issue.
Francis Fong, the honorary chairman of the Hong Kong Information Technology Federation, said the situation was strange as it involved various handset models. He suspected it might involve security issues in the updated file sent to the Android handset’s users.
According to the official information, the Huawei released the delisting announcement of its Petal Mail App. The full text of the announcement is as follows: [translated]
Thank you for your continued attention and support to the Huawei Petal Mail App. In order to better adapt to the changing needs of product experience, service content and local markets, we have made strategic adjustments to the Huawei Petal Mail App.
The Petal Mail App will officially switch to the Email App on December 31, 2024, and the Petal Mail App will no longer be available for download from the App Store. The Petal Mail App you have installed can be used normally. We apologize for the inconvenience. You can continue to view, send or receive emails in the pre-installed Email App on your Huawei phone or use a computer browser to open the Petal Mail official website ( https://www.petalmail.com ), and your emails and personal data will not be lost.
Huawei released the Mate 70 series of mobile phones, with a starting price of 5,499 yuan. At present, the prices of spare parts for the new Mate 70 series have been announced on Huawei’s official website.
Huawei Mate 70 lineup repair spare parts prices announced
Battery and motherboard
Mate 70
Battery — 199
12GB+256GB — 2499
12GB+512GB — 2899
12GB+1TB — 3599
Mate 70 Pro
Battery — 199
12GB+256GB — 2899
12GB+512GB — 3299
12GB+1TB — 3999
Mate 70 Pro+
Battery — 299
16GB+512GB — 4399
16GB+1TB — 4899
Mate 70 RS
Battery — 299
16GB+512GB — 6499
16GB+1TB — 6999
Camera
Huawei officially announced the new FreeBuds Pro 4 headphones. This is the first TWS headset equipped with HarmonyOS NEXT and will be officially launched at the Huawei Mate Brand Festival on November 26.
As can be seen from the poster, the headset adopts an in-ear design with black and gold color matching, and the overall shape is similar to the previous generation. With the support of the new system, FreeBuds Pro 4 is expected to bring more functional upgrades.
For reference, Huawei FreeBuds Pro 3 was released in September last year with an initial price of 1,499 yuan . It is equipped with the Kirin A2 chip that uses Polar code, supports Star Flash connection core technology and Bluetooth technology, and the new L2HC 3.0 protocol.
