Huawei News
Huawei phones crash in HK after system updates
The number of Huawei users in Hong Kong complained that their phones crashed and froze after the operating system updated on Wednesday.
According to the report by the apple daily, about 30 users rushed to customer service centers of China’s tech giant in Kowloon to ask for help with their handsets. No matter which models they had, they all claimed the handsets did not work, Sing Pao reported.
The outage happened after US President Donald Trump banned Huawei’s equipment from US networks in an effort to protect national security and some software developers, including Google and Microsoft, cut off their business ties with Huawei.
One of those who sought help said her Huawei Mate 10, which she bought in March last year, froze with a black screen for five to six minutes after she turned it on. A white screen later appeared, giving her four options she needed to choose from – “Download latest and restore,” “Factory reset,” “reboot” and “shut down.”
The woman tried three of the options a few times except “original setting,” but had no response. It was understood the operating system had updated automatically the night before.
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Another user said her Huawei Mate 9 stayed in the “recovery mode” when she turned it on, Apple Daily reported. She felt frustrated and angry after Huawei staff told her to reset the phone to the factory settings, which meant all her information stored in the handset would be deleted.
Both users said they would consider buying another brand if the problem could not be fixed. Huawei said the company was investigating the issue.
Francis Fong, the honorary chairman of the Hong Kong Information Technology Federation, said the situation was strange as it involved various handset models. He suspected it might involve security issues in the updated file sent to the Android handset’s users.
Huawei officially started the sale of its new Smart Screen S5 Pro. The latest smart screen comes with three sizes of 65/75/85 inches and supports Huawei Lingxi pointing remote control, 4K super projection and other functions.
Huawei Smart Screen S5 Pro sale price
- 65 inches 6499 yuan
- 75 inches 8499 yuan
- 86 inches 11999 yuan
The entire Huawei Smart Screen S5 Pro series supports Lingxi pointing remote control , which can realize operations such as sliding, tapping, dragging, circling and jumping; the smart screen supports the super desktop function, which can realize large-screen operation of mobile phone apps.
Huawei Smart Screen S5 Pro is equipped with a 4K flagship main core + AI vision chip, which can realize functions such as smooth portrait tracking, AI fitness, children’s sitting posture and distance reminders, AI somatosensory games, ambient light perception, etc.; it has 3 pre-installed HDMI2.1 interfaces, standard 4GB+128GB storage combination, and supports dual-band Wi-Fi 6.
The Huawei Smart Screen S5 Pro series is equipped with a four-unit audio system as standard, which supports surround stereo effects. Users can cast 4K video content from apps such as Huawei Video, Bilibili, Mango TV, Tencent Video, Youku Video, and iQiyi to the smart screen , with a frame rate of 60FPS and a delay of about 80 milliseconds.
Huawei is expected to release a new MateBook GT 14 laptop. The device appeared on the Huawei Smart Life App in May this year. The 3C certification information shows that the computer model is ENZH, produced by Wuxi Dengyuan Electronic Technology Co., Ltd., and is equipped with the same 140W power adapter as the MateBook X Pro 2024.
As per the Geekbench benchmark database, the ENZH laptops have three processor versions: Intel Core Ultra 5 125H / Ultra 7 155H / Ultra 9 185H .
In addition, the launch of Hongmeng Smart S9 and Huawei’s all-scenario new products has been officially announced to be held on August 6, which will bring a variety of products such as headphones, mobile phones, smart screens, etc.
Huawei Smart Screen S5 Pro is all set to go on sale tomorrow. It has now appeared in the Huawei Smart Life App and has three size versions to choose from.
Huawei Smart Screen S5 Pro has three sizes, all equipped with 4 speakers as standard , and no ads when turned on by default. Huawei Smart Screen S5 Pro series sizes are 65 inches, 75 inches and 86 inches.
The screen material is LCD, supports 120Hz/240Hz refresh rate, and the entire series is standard with 4 speakers and 4GB+128GB memory combination, and supports dual-band WiFi 6 and HDMI 2.1.
