Huawei News
Huawei phones crash in HK after system updates
The number of Huawei users in Hong Kong complained that their phones crashed and froze after the operating system updated on Wednesday.
According to the report by the apple daily, about 30 users rushed to customer service centers of China’s tech giant in Kowloon to ask for help with their handsets. No matter which models they had, they all claimed the handsets did not work, Sing Pao reported.
The outage happened after US President Donald Trump banned Huawei’s equipment from US networks in an effort to protect national security and some software developers, including Google and Microsoft, cut off their business ties with Huawei.
One of those who sought help said her Huawei Mate 10, which she bought in March last year, froze with a black screen for five to six minutes after she turned it on. A white screen later appeared, giving her four options she needed to choose from – “Download latest and restore,” “Factory reset,” “reboot” and “shut down.”
The woman tried three of the options a few times except “original setting,” but had no response. It was understood the operating system had updated automatically the night before.
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Another user said her Huawei Mate 9 stayed in the “recovery mode” when she turned it on, Apple Daily reported. She felt frustrated and angry after Huawei staff told her to reset the phone to the factory settings, which meant all her information stored in the handset would be deleted.
Both users said they would consider buying another brand if the problem could not be fixed. Huawei said the company was investigating the issue.
Francis Fong, the honorary chairman of the Hong Kong Information Technology Federation, said the situation was strange as it involved various handset models. He suspected it might involve security issues in the updated file sent to the Android handset’s users.
Huawei Sound X4 smart speaker was launched on Huawei Mall, and full pre-sale started on the same day, and the first sale of the new product started at 20:00 on October 31.
The smart speaker is available in two colors: Rhythmic Black and Dynamic White, priced at 2199 yuan and 2599 yuan respectively.
The speaker contains eight units, including 1 woofer, 4 mid-range speakers, 1 tweeter and 2 passive radiators . Officials said that the high, medium and low frequency units work within their respective frequency response ranges, giving full play to the advantages of each unit. A HUAWEI Sound X4 can bring “symphony orchestra-like” sound effects.
The speaker has obtained Hi-Res high-definition sound quality certification, which can provide more sound details and also perceive the spatial sense of the sound. Its subwoofer has a power of 50W and is also equipped with 2 passive radiators. The low frequency dives to 36Hz and has a 25mm stroke.
In addition, its high-frequency unit has a power of 3W and the mid-frequency unit has a power of 5W, and they use pure titanium diaphragm and self-developed mica fiber diaphragm respectively.
The speaker is equipped with Huawei SOUND bass enhancement algorithm, which can actively control the vibration of the speaker, reduce distortion, improve the transient response of low frequency, and achieve deep and powerful low frequency performance. It adopts Sym-Pole mirror design to offset vibration noise and bring rich bass.
In addition, it supports control methods such as one-touch, one-cover, and two-tap, which can respectively complete operations such as lighting, muting, and turning off the lights. The speaker also supports intelligent recognition of spatial structure, emitting sound waves to detect the room structure and receiving feedback, and can automatically match the sound effect scheme in the spatial scene.
Huawei’s GoPaint App was released in May this year and officially launched in August this year. The App is a digital painting software provided by Huawei. Yesterday, the app was newly adapted to 4 tablets including the MatePad Pro 11-inch 2022 model.
A user recently asked in the community for the app compatibility and support replied that “This function is expected to be supported in the first quarter of 2025.”
According to reports, the official version of GoPaint App has over 150 preset brushes, more than 80 brush parameters that can be adjusted, and fluid brushes that can restore the real pen-and-paper rendering effect. At the same time, new realistic canvas styles have been added, including watercolor, ink, oil painting, rock color, etc.
The official version of GoPaint App also has Fangtian Painting Engine 2.0 built in, supports 100+ 6K high-definition layers and 8K ultra-large canvas, and is the first to use a floating splash brush, which can splash ink by double-clicking the pen.
Huawei has now started rolling out the September 2024 security patch update to the Pura 70 lineup in Europe.
Huawei Pura 70 lineup
LIST OF CHANGES
[SYSTEM]
Improves system stability in certain situations.
[SECURITY]
Integrates security patches released in September 2024 for improved system security.
UPDATE NOTES
Updating will not delete your personal information, but we recommend that you back up important data before updating.
If you encounter any problems during the update, please call the Huawei customer hotline or visit a Huawei customer service center.
The update package will be automatically deleted after the update is complete.